Testimonials

See what our Life Sciences customers are saying about working with Water Works.

The University has worked with several water service companies and has evolved to the point where we work exclusively with Water Works on our new building designs.
When compared to previous designs, the new installations are more compact, have fewer DI bottles, and yet perform at equal, if not superior levels.
— Principal Engineer, Large Public Research University (La Jolla, CA)
Water Works has been instrumental in helping us optimize the operational reliability and efficiency of our systems, substantially saving water and energy on our campus.
The personnel at Water Works provide the best technical knowledge and service within the industry….and represent the best value and choice for DI water service.
— Director, Medical Discovery Institute (La Jolla, CA)

Our decision to shift from previous vendors and rely exclusively on Water Works for this critical utility is based on the skill, expertise and reliability of their team.
They have been quick to respond to our needs and often address urgent or short notice requests as if we were their only customer.
Given the unmatched level of service, support and systems provided by Water Works, we highly recommend them as the best possible choice in the water purification industry.
— Facilities Manager, Oncology Diagnostics Subsidiary of Global Pharma Company (Carlsbad, CA)
Water Works team engineer and produce some of the best systems available. I have visited the Water Works facility and have seen the quality of work they produce.
Water Works…built our last two validated RO/DI systems and have been instrumental in maintaining and servicing all of our cGMP and lab water systems.
— Facilities Manager, R&D Facility of Global Pharmaceutical Company (La Jolla, CA)

In my line of work, I review many documentation and turn-over packages for validated systems and can honestly state that Water Works produces, by far, the best TOP that I have seen from any water purification company.
Their documentation packages excel beyond typical TOPs and provide a level of detail and organized approach that is not only beneficial to QC and the validation team but also the end-user and maintenance/calibration personnel.
— Principal, Technical Consultancy (San Diego, CA)
Water Works has been instrumental in helping us achieve ISO and FDA compliance of our purified water system.
Their hands-on approach to solving problems and upgrading equipment on the system and in the lab has been a key factor in keeping us compliant through several FDA and customer audits
— VP, Pharmaceutical cGMP Manufacturing Facility (San Diego, CA)

Complementing their excellent system designs, Water Works provided a very comprehensive document turn over package that rivals the best we have seen.
Their superb TOP, quick response and expertise vastly improved our validation schedule. Plus, they are easy to work with, which makes the validation process easier.
— Assistant Director Facilities, Global Fully Integrated Contract Development and Manufacturing Organization (San Diego, CA)
Our Gene Therapy Operations embarked on an aggressive expansion this past year and we selected Water Works to design, build and install a new validated USP water system.
We have other systems on campus and the new system from Water Works is by far the best from a performance and serviceability standpoint.
They also continue to be instrumental in our regulatory efforts providing much needed support and specific technical expertise that I do not believe we could find anywhere else.
— Facilities Supervisor, Global Biotechnology Company (San Diego, CA)